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¿Vulnera WhatsApp tu privacidad?

1 marzo 2013 - 6:00 - Autor:

Leíamos recientemente en prensa que las autoridades de protección de datos de ciertos países -entre los que se hallaban Canadá y Países Bajos-, andaban tras la pista de las actuaciones de la empresa norteamericana WhatsApp, por vulnerar supuestamente esta empresa la privacidad de sus usuarios.

El punto caliente del asunto se encuentra en el hecho de que la popular aplicación de mensajería instantánea accede, para prestar el servicio, no solamente a ciertos datos del usuario, como su nombre o su número de teléfono, sino que accede también a la agenda completa de contactos del usuario. Es decir, que WhatsApp accede a nuestra agenda de contactos, sean éstos o no usuarios de la aplicación.

Según hemos podido leer, desde distintas jurisdicciones se ha puesto el grito en el cielo por esta conducta al entender la misma como abusiva, toda vez que los usuarios no tienen la posibilidad de usar la aplicación sin dar acceso a toda su agenda de contactos, la cual se nutre de números de teléfono tanto de usuarios como de no usuarios.

Efectivamente, esto es así. Para poder utilizar WhatsApp aceptamos dar nuestro número de teléfono pero también el número de teléfono de nuestros contactos. Y es ahí donde viene en mi opinión lo relevante. Al aceptar los términos y condiciones del servicio aceptamos lo siguiente:

“In order to access and use the features of the Service, you acknowledge and agree that you will have to provide WhatsApp with your mobile phone number. You expressly acknowledge and agree that in order to provide the Service, WhatsApp may periodically access your contact list and/or address book on your mobile device to find and keep track of mobile phone numbers of other users of the Service. (…) You hereby give your express consent to WhatsApp to access your contact list and/or address book for mobile phone numbers in order to provide and use the Service.”

Es decir, consentimos expresamente que WhatsApp acceda a nuestro número de teléfono pero también consentimos que acceda a nuestra lista de contactos. Dicho de otro modo, cuando aceptamos los términos y condiciones de WhatsApp suscribimos un contrato con WhatsApp en cuya virtud aceptamos recibir un servicio gratuito a cambio de, entre otras cosas, nuestra agenda de contactos. Y yo me pregunto ¿quién es culpable aquí de que mi número de teléfono lo tenga WhatsApp si yo nunca se lo he dado a WhatsApp ni he permitido a ningún tercero que se lo entregase? ¿Es culpable WhatsApp por imponer unas condiciones (en opinión de algunos abusivas) o el usuario que a cambio de recibir un servicio gratuito no duda en firmar un contrato sin leer y ceder a un tercero su libreta de contactos?

Juzguen ustedes mismos. Yo ya lo he hecho.

@AlexTourino

 

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Este artículo pretende, descaradamente además, llamar la atención con una alarma falsa.

Whatsapp accede a la agenda simplemente para detectar nuevos usuarios de whassapp y añadirlos en la lista para poder chatear con ellos.

Hay mogollón de aplicaciones que acceden a la agenda de contactos, y por lo menos en Android, cuando estás instalando una aplicación te dice todos los permisos que le estás dando.

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hombre eso es cierto, pero también la libertad de todos los que acceden a la misma!!! saludos

Excelente artículo. A mi entender hay una clara vulneración de la privacidad cuando whatsApp puede poseer datos de un no usuario sin cosentimiento y sin ser informado de ello. Estoy totalmente de acuerdo creo que se extralimitan en sus condiciones de uso.

En mi blog un post sobre los peligros de WhatsApp http://wp.me/pKw1j-6O seguido de una segunda parte http://wp.me/pKw1j-7R. Espero que os gusten

El error de no considerar “He leído y acepto” como un contrato, nos lleva a decir que sí a todo sin leerlo, sin pensar en las consecuencias que ello pueda tener. Yo creo que Whatssap ofrece sus condiciones y tu eres libre de aceptar o no.

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Bueno, yo no crucificaría a Whatsapp por poner esos términos. Si el usuario no lo los lee, es su responsabilidad. Si aun así eso afecta a terceros sin su consentimiento, tampoco es un gran pecado.

Si fulanito de mi empresa me pide el teléfono de la secretaria (por que le gusta), y yo se lo doy (porque debido a mi constante trato trato con ella, lo tengo) sin preguntarle a ella si me autoriza a dárselo, No es como que ella me vaya a demandar por hacer uso indebido de sus datos. Eso pasa todos los días en todo el mundo. Cierto que whatsapp lo hace manera masiva, pero a final de cuentas todos necesitamos dar la cara de alguna manera.

¿Un nombre (en muchos caso un apodo) y un teléfono nos ponen en riesgo?
No podemos pedir que el correo postal que nos llega a nuestras casas no lleve nuestro nombre, porque el empleado que lo entrega podrá ver nuestros datos. Tampoco puedo llegar a la caja del banco usando una máscara (el lío que se armaría) por que no quiero que la cajera vea mi rostro.

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Alejandro Touriño

Alejandro Touriño en ECIJAAlejandro es Licenciado en Derecho por la Universidad de Santiago de Compostela; Máster en Derecho Internacional y Relaciones Internacionales por la Universidad Complutense de Madrid y Máster en Práctica Jurídica por la Escuela de Práctica Jurídica de la Universidad Complutense de Madrid. Ha realizado cursos de postgrado en instituciones de prestigio como la University of Brighton, la WIPO Academy o el Instituto de Empresa, en materias relacionadas con el Derecho Comparado, la Propiedad Intelectual y el Derecho del Entretenimiento.

En la actualidad ejerce su actividad Profesional como Responsable del área de Information Technology de ECIJA, asesorando a clientes nacionales e internacionales, tanto en sede judicial como extrajudicial, en cuestiones relacionadas con Derecho del Entretenimiento y las Nuevas Tecnologías, centrando su actividad en la Propiedad Intelectual, Contratación de Software, Nombres de dominio, regulación jurídica de Internet y Redes Sociales. Alejandro compagina su labor profesional con la docencia en másteres universitarios, y es colaborador asiduo de prensa jurídica especializada.

Alejandro es, asimismo, miembro de la alianza europea de Nuevas Tecnologías ‘World IT Lawyers’, miembro de DENAE (Asociación Española de Derecho del Entretenimiento), y del Comité de Dirección del capítulo español de CSA (Cloud Security Alliance).

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